How do we
work?
Access
Accessing Services
You do not need a formal referral to access Keeping in Mind Psychology services, however a referral and Mental Health Care Plan is required to claim Medicare rebates.
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If you are wanting to engage privately, you can call or email us yourself, complete the "Contact Us" form below, or have someone contact us on your behalf.
MHCP
Mental Health Care Plan
Through the Better Access to Mental Health Care initiative, individuals can access up to 10 Medicare supported sessions, per calendar year. To utilise this initiative, speak to your doctor about obtaining a Mental Health Care Plan. We will need your Mental Health Care Plan to be able to receive your rebate from Medicare, or you may be charged full fee.
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A Mental Health Care Plan is not required to access services, however a full fee may be charged.
NDIS
National Disability Insurance Scheme
NDIS services are available to self-managed and plan-managed participants. Contact us to discuss your needs and to determine if we are the right fit for you.
Fees
NDIS services will be charged as per the current NDIS Pricing Arrangements.
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Standard fee is $170* per session, however discounts are available for Health Care Card holders and full time students.
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If you are utilising a Mental Health Care Plan completed by your GP, the Medicare rebate is $93.35 per session, for a total of 10 sessions per calendar year.
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Chat with us if you have any questions or concerns about fees.
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*Prices subject to change without notice
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Policies
Cancellations
If for any reason you are unable to attend an appointment, please provide 24 hours notice.
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Cancellation within 24hrs of an appointment will incur a fee of 50% of the session fee. On-the-day cancellations, or non-attendance of appointments without notification will be charged at the standard session fee.
NDIS clients will be charged as per the NDIS Pricing Arrangements.
Non- Attendance
If you do not provide 24 hours notice and do not attend 2 consecutive sessions, your future sessions will be cancelled. An email will be sent informing you of this, and if we have no further contact with you after 2 weeks, your file will be closed and your GP and/or referrer will be contacted. Please note that should you wish to re-engage at any time in the future, you are encouraged to contact us to discuss your options.